March 2019 - Southwest Institute for Emotional Intelligence

Empathy Has Decreased by 40% Since 2000 in College Students. What Can We Do About This?

Updated June, 2022 - I was at the Achievers Customer Experience Leadership Conference in Toronto in the fall and heard Celeste Headlee, award winning journalist speak on We Need To Talk: How To Have Conversations That Matter. I was shocked when…

Recent Posts

Celebrating Female Entrepreneurs: Key Emotional Intelligence CompetenciesMarch 28, 2024 - 8:35 am
With March being Women’s History Month, and the Southwest Institute for Emotional Intelligence recently becoming a certified women-owned business, I want to celebrate a special woman in history: Barbe-Nicole Clicquot. A Spotlight on the Grande Dame of Champagne Let’s take a closer look at 19th century female entrepreneur, Barbe-Nicole Clicquot, who created the modern champagne industry and […]
Intention vs. Impact: Love Human Beings Not Human DoingsDecember 19, 2023 - 6:52 am
We judge ourselves based on our good intentions, and we judge others based on their actions. The holiday season is full of good intentions but also many emotional pitfalls and opportunities to feel let down, put down, or shut down.
The Power of GratitudeNovember 21, 2023 - 1:07 pm
Thanksgiving is a great time to celebrate gratitude. I am thankful for my family, friends, clients (many are good friends too), vendors, and all of you who take the time to read my blogs. I discovered the power of gratitude when I learned about the neuroscience of emotional intelligence. Practicing a daily acknowledgment of who and […]
How to Be More CharismaticSeptember 27, 2023 - 11:50 am
I’ve been enjoying podcasts for the last few years, and I’m not surprised about their rise in popularity. Personally, I think podcasts act as windows into authentic conversations. Whether you enjoy self-help, mystery, humor, news, or personal stories, every podcast offers a fascinating view into another person’s mind. I recently listened to a great podcast […]
5 Emotional Intelligence Sales Tips Inspired from The OfficeJuly 18, 2023 - 1:32 pm
I’m a big fan of Michael Scott in the hit show The Office. The original version of the show was created by Ricky Gervais in England and it was his idea to have Michael’s character be a great salesman to appeal to an American audience. Michael was an award-winning sales manager before he became the […]
Resilience and Emotional Mastery: How Are People Sustaining and Thriving Today?May 26, 2023 - 4:35 pm
The pandemic has sped up the rate of change in our world, which was already moving at an extraordinary speed due to advances in technology and changing ideas. Today, leaders and their organizations are forced to address increasingly complex challenges and grow with uncertainty. The key to sustaining and thriving during unpredictable times is emotional mastery […]
Celebrating Women’s History Month and Taylor SwiftMarch 24, 2023 - 1:28 pm
March is here and you know what that means: It’s Women’s History Month — a time to celebrate the vital role of women in American history. Let’s take a look back at some key milestones: 1980: President Jimmy Carter issued a proclamation stating the week of March 8th, 1980, as National Women’s History Week. 1987: […]
Why It’s Important for High-Performing Leaders to Prioritize Self-CareDecember 15, 2022 - 11:03 am
I’ve spent decades coaching and noticed the most successful executives and leaders take time for self-care while balancing stress. Their key to success is more about attitude than time. Your ability to change your mindset and attitude has a lot to do with self-care. I believe whether you’re up or down in life or rich […]
Interviews with Bobi Seredich: Emotional Intelligence Core Competencies and Practice ToolsNovember 14, 2022 - 9:17 am
What Are Some of the EI Core Competencies? In the training programs that we deliver, there are some core competencies that make up emotional intelligence. And so those core competencies fall under, basically your self-awareness, then your emotional management, and then your emotional connections to other people. And we have a tool set called Emotional […]
Interviews with Bobi: Emotional Intelligence for LeadersNovember 1, 2022 - 1:47 pm
What Does It Mean To Be a Leader- And Why Are Leaders Important? Well, first of all, I think a leader and all leaders in an organization are so important. And I think if you have a leadership title or you’re an individual contributor, you still have a leadership influence. So people can influence people, […]
Interviews with Bobi: Negatives of Emotional IntelligenceOctober 25, 2022 - 1:30 pm
How Should Someone Handle the inevitable “Bump in the Road” and triggers? Well, I think it starts with understanding yourself. So you’ve got to understand what causes you to trigger. And then once you understand what causes you to trigger, you can decide whether something that if you’ve hit a kind of a bump in […]
Interviews with Bobi: Emotional Intelligence in the WorkplaceOctober 11, 2022 - 1:39 pm
How Important is Emotional Intelligence To Your Career? This is in Dan Goleman research, which really Dan Goleman brought Emotional Intelligence onto the forefront in the 90s with he had– His book Primal Leadership, and then he has another book Emotional Intelligence. But the article that was written for Harvard Business Review is called “What […]
Interviews with Bobi: Emotional Intelligence TrainingSeptember 16, 2022 - 11:13 am
Interviews with Bobi Seredich: The Need for Emotional Intelligence Training How long have you been involved in emotional intelligence work? I have been doing leadership training at some level for almost, probably 20 years. And I was certified to train in emotional intelligence in 2006. So I started off working in emotional intelligence because I […]
Emotional Intelligence in LeadersJuly 2, 2022 - 11:07 am
Emotional intelligence is the ability to understand and manage emotions in a constructive way. Leaders who operate with high emotional intelligence can be a tremendous asset as they possess the skills to foster emotionally healthy, happy, productive teams and work environments. Leadership expert, John Maxwell, said “EQ is what I know about people” and “IQ […]
The “Great Reshuffle” – A “Watershed Moment” for Employee EngagementMarch 30, 2022 - 12:38 pm
Holiday Tips: Practicing Gratitude and a Special Thanksgiving Stuffing RecipeNovember 22, 2021 - 6:31 am
Thanksgiving is one of my favorite holidays—a time for family to gather and a present-moment reminder to practice gratitude. You might be feeling stressed, sad, discouraged, anxious, fearful, or just angry at times. What can we do to manage our feelings better and how can gratitude really help with anxiety? The Power of Gratitude I […]
5 Pivotal Techniques to Become a More Self-Aware LeaderSeptember 28, 2021 - 10:36 am
As a coach, I am often asked what is the most challenging emotional intelligence (EI) core competency people struggle with? In short, it’s self-awareness. I am a big fan of Ted Lasso, and he is a great example of a coach with self-awareness and a high level of EI. Ted does an amazing job […]
How to Increase Engagement Through Trust and VulnerabilityOctober 23, 2020 - 9:10 am
Updated June, 2022 – How long does it take to build trust and vulnerability with your team? It doesn’t take long to build trust and vulnerability with your team if you make an effort, but the secret is continuing to work on it. When you know someone well and they’re vulnerable with you, honor that […]
Managing Work Stress in a Changing WorldMay 10, 2020 - 6:37 am
These last few months have shown us how quickly our world can change. The ability to be adaptable and flexible has taken on a new perspective. Information, plans, teams, and customers have shifted at a dizzying pace, accompanied by a higher level of fear and anxiety. Managing work stress is becoming a big priority for […]
You Have Low Employee Engagement Scores – What Do You Do to Improve It?April 13, 2020 - 5:38 pm
If you suspect your employees are showing signs of disengagement, you should listen to your employees and take action quickly. Most executives already understand that low employee engagement scores can be a warning sign. Disengagement directly affects an organization’s financial health and profitability. According to Gallup, “Organizations that are the best in engaging their employees […]