Emotional Intelligence in Leaders

Emotional intelligence is the ability to understand and manage emotions in a constructive way.  Leaders who operate with high emotional intelligence can be a tremendous asset as they possess the skills to foster emotionally healthy, happy,…
Happy Thanksgiving greeting text with colorful pumpkins, squash and leaves over dark wooden background

Holiday Tips: Practicing Gratitude and a Special Thanksgiving Stuffing Recipe

Thanksgiving is one of my favorite holidays—a time for family to gather and a present-moment reminder to practice gratitude. You might be feeling stressed, sad, discouraged, anxious, fearful, or just angry at times. What can we do to manage…
Man and his cat view their reflections - Perception of self

5 Pivotal Techniques to Become a More Self-Aware Leader

As a coach, I am often asked what is the most challenging emotional intelligence (EI) core competency people struggle with? In short, it’s self-awareness.   I am a big fan of Ted Lasso, and he is a great example of a coach with…
How To Increase Team Engagement by Being Vulnerable and Building Trust

How to Increase Engagement Through Trust and Vulnerability

Updated June, 2022 - How long does it take to build trust and vulnerability with your team? It doesn’t take long to build trust and vulnerability with your team if you make an effort, but the secret is continuing to work on it. When you know…
dad working on laptop at the table with 2 kids playing

Managing Work Stress in a Changing World

These last few months have shown us how quickly our world can change. The ability to be adaptable and flexible has taken on a new perspective. Information, plans, teams, and customers have shifted at a dizzying pace, accompanied by a higher…
engagement spelled out on a table

You Have Low Employee Engagement Scores – What Do You Do to Improve It?

If you suspect your employees are showing signs of disengagement, you should listen to your employees and take action quickly. Most executives already understand that low employee engagement scores can be a warning sign. Disengagement directly…

The Power of Energy Management in the Workplace

Updated June, 2022 - Research shows as leaders move up in an organization, the demands become greater. Busy leaders have to do more with less time. Many people feel exhausted, overwhelmed, and unfocused; often feeling like they are lacking…

Empathy Has Decreased by 40% Since 2000 in College Students. What Can We Do About This?

Updated June, 2022 - I was at the Achievers Customer Experience Leadership Conference in Toronto in the fall and heard Celeste Headlee, award winning journalist speak on We Need To Talk: How To Have Conversations That Matter. I was shocked when…

Heart and Edge: The Secret Ingredients of a High Performing Leader

When you think of a great leader or mentor who has had a positive influence on your life, how would you describe that person? Were they strong, fearless, driven, smart or were they a good listener, coach, understanding, warm, funny? We know…